Deleting your data
Conditions for Allowing · Including the Allowing app · Last updated: 3 September 2026
You can ask me to delete your account and the data held with it at any time, for any reason, without giving one. This page says exactly how to ask, what goes, and what I am obliged to keep.
Email david@conditionsforallowing.com from the address you signed in with, and say you want your account and data deleted.
Using the same address is simply the quickest way for me to be sure it is you. If you cannot, write from any address and I will find another way to confirm it rather than turn you away.
| What | What happens |
|---|---|
| Your portal account and sign-in details | Deleted |
| Anything you wrote in the Allowing app, including conversations in the app's support door | Deleted |
| Your conversations with the portal's AI tools | Deleted |
| Your answers to booking and intake forms | Deleted |
| Call recordings and transcripts, where any exist | Deleted |
Deleting your account ends your access to anything you bought. That is worth knowing before you ask, because it cannot be undone.
The record of a purchase itself, where a legal duty such as tax law requires me to keep it. That record is the transaction, not your practice, not your conversations, and not anything you told me about your wellbeing.
I respond within one month, and in practice usually much sooner. This is a small practice, not a support queue — your email reaches me.
This page covers deletion. What I collect, why, who else touches it, and how long I keep things is set out in the Privacy Policy — sections 7 and 10 in particular.
If you are ever unhappy with how I have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. I would rather you told me first, but that route is yours and I will not stand in the way of it.